I‑Pass toll charge never processed?

[Erijo]

Received a toll notification from I‑Pass Illinois but after double billing my account, the payment still shows as pending. I completed the transaction on their website and expected the balance to update immediately, but nothing changed. I reached out via their online form but haven’t received confirmation or correction. Has anyone experienced a similar billing glitch and managed to resolve it? I’d love to know how things finally got adjusted.

[Lopariq]

Just had that happen when I drove through a toll and watched the charge hang in limbo, so I viewed others’ experiences on https://ipass-illinois.pissedconsumer.com/review.html , noticed many pointed out that including your tag number, toll date, and a screenshot of the pending status helped move things faster. I did the same—submitted precise info and the toll snapshot—and received a reply within two days that it was resolved and the balance deducted. Appears that pinpointing the exact details in your message makes the difference between waiting and seeing action taken quickly.

[Auteur]

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